Home collection is a convenient service where you can shop online or via our app and our team will collect your selected items from the store and deliver them to your doorstep.

You can place an order through our website, mobile app, or by calling our customer service hotline. Simply choose the items you want, select your delivery time, and provide your address.

We currently deliver to major neighborhoods City. Please check our delivery coverage map on our website for detailed information.

Yes, a small delivery fee applies based on your location. Delivery is free for orders above TZS 1000, or during special promotions.

Delivery is typically completed within 3 Working days of placing your order, depending on your location and the time of day. You can choose a convenient delivery slot when ordering.

Yes, we offer scheduled delivery slots. You can select your preferred date and time during the checkout process.

We accept payments via mobile money, credit/debit cards, and cash on delivery.

If an item is unavailable, our team will contact you to offer a substitution or remove it from your order. You will only be charged for the items delivered.

If you encounter any problems, such as missing items or incorrect products, please contact our customer service team within [X hours] of delivery. We will resolve the issue promptly.